COVID-19 Secure Procedures

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Our commitment to you

We have been welcoming guests to Apple Tree Bed and Breakfast for over 6 years and after each lockdown, we have been welcoming guests back.

Hopefully we have achieved the right balance of warm hospitality and sensible measures for our Guests to feel safe and to be able to relax and enjoy their break.

At Apple Tree Bed and Breakfast, we have always had the highest cleaning standards possible. We have implemented additional measures in the face of Covid-19 to ensure you feel safe and secure when staying with us. We are confident that these extra cleaning steps and precautions make our B&B a safer place to stay, so that you can enjoy your time in the Cotswolds.

We have been pleased with the positive feedback we have received from guests upon the steps we have taken and the procedures we are following on a day-to-day basis.

If the information below does not answer your questions or concerns, then please speak to us directly by telephoning us on 01386 853681 or emailing us at

We look forward to welcoming you back to Apple Tree Bed and Breakfast soon.

Mick and June Figg,
Owners and Managers, Apple Tree Bed and Breakfast

Our Approach

Apple Tree Bed and Breakfast has always had a high standard of service, housekeeping and health & safety.

In response to the Covid-19 pandemic these standards have been enhanced.

The changes implemented are based on the guidance received from HM Government, Public Health England and the National Health Service, supported by industry specific advice including from UK Hospitality.

Due to the constantly changing nature of this guidance and advice, practices will be continuously reviewed and immediately updated. The information detailed below may therefore change without notice.

As we are managing a Public Health issue, only through the collective efforts of us and our Guests can we successfully combat the spread of Covid-19 and keep each other safe and healthy.

Mick and June are the managers as well as the owners and will be on hand throughout your stay.

Apple Tree Bed and Breakfast will be private

To be present on the premises, you either need to be a Guest or Team member. The only other people allowed on the premises will be if a workman is required, for instance an electrician or plumber, and they will be health screened in the same manner as Guests.

With only 8 bedrooms, the maximum number of people in Apple Tree Bed and Breakfast at any one time is low. At the current time, we are only operating 7 rooms.

Enhanced cleaning and disinfection procedures

Our Team

All Team members will:

  • wash their hands (or use hand sanitiser) on a regular and frequent basis.
  • stay at home if unwell.
  • follow official guidance on self-isolating.
  • wear PPE as appropriate.
  • follow a policy of no physical contact and maintain Social Distancing, wherever possible.

Our Valued Guests

  • If you have / have symptoms of Covid-19, please do not attend.
  • If you have been in contact with anyone who has / may have Covid-19 or has been asked to self-isolate, please do not attend.
  • It is mandatory to wear a face covering in common areas in hotels and other accommodation providers. Anyone not following this legal requirement will be asked to leave immediately (unless they have a medical exemption).
  • Indoors, please maintain Social Distancing from those not in your household.
  • When you arrive, please use the Hand Sanitiser by the front door and please use it every time you enter. You are also welcome to use it whenever you wish in between.
  • Payment will be taken on arrival by credit / debit card ensuring Social Distancing at all times.
  • Your bedroom has been cleaned with extra care and sanitised using an anti-viral spray.
  • Non-essential items have been removed to minimise any contamination risk.
  • To reduce single use plastic, we changed to refillable shower gel bottles, etc, and we have retained these, but special attention will be given to their cleaning.
  • Please wash your hands when returning to your bedroom.
  • Due to the Covid-19 restrictions currently in place, some services and facilities are unfortunately limited or not available.
  • We are following all Guidance as well as law so we are unable to accept some bookings according to Guidance and law at any given time.
  • Should you have concerns either before you arrive or during your stay related to our Covid-19 procedures or any other matter, please do not hesitate to speak to June or Mick.

At Apple Tree Bed and Breakfast

  • The highest food safety standards will continue to be maintained.
  • Social Distancing measures will be in place in all common areas, with appropriate signage.
  • An enhanced cleaning programme in public areas with an increased frequency in disinfection of high touch areas.
  • Hand Sanitiser will be provided by the front door. Guests have access to hand washing facilities at all times in their own bedrooms.
  • Daily servicing of bedrooms has been suspended. Bed linen / towel changes will be available on request for Guests staying 4 nights or more. Guests to vacate room and ventilate prior to Team member entering.
  • In addition to washing of bed linen, we will be washing pillow protectors upon each Guest checking-out.
  • June is our designated, responsible contact person for all Covid-19 related queries.

Food and Beverage

  • We have reduced the number of tables in the Breakfast room.
  • Everything will be brought to you, from cutlery, crockery and condiments.
  • We have suspended the buffet. Breakfast will be table service only.
  • Menus will be single use OR wipe-able menus, wiped and sanitised after each use.
  • All plates, glassware, and cutlery will have been washed and stored safely.
  • All tables will be side-by-side so no-one is facing other Guests (except your own household/’Rule of 6’ group).
  • We have established strict table/chair sanitisation procedures between Guest seating periods.
  • Breakfast hours may be extended during higher occupancy periods.
  • Hand washing is continuous and rigorous in our kitchen.

Our Business Partners

  • Visitors and contractors will be received onto the premises by appointment only.
  • If you have / have symptoms of COVID-19, you should not attend.
  • If you have been in contact with anyone who has / may have COVID-19 or has been asked to isolate, you should not attend.
  • Deliveries will only be received at the door; suppliers may not enter the premises.
  • Access to back of house areas restricted to Team only.

Guest Experience and Facilities

Guest Services

  • Our check in and out procedure will be Social Distanced.
  • Due to new procedures, check-in may take longer than before.
  • Games, puzzles, etc. are to be arranged in advance to assure sanitisation between use.
  • Luggage handling will be modified to ensure the safety of our Guest/s and Team members.

Our Team’s commitment to you

  • All Team members are required to:-
    • Stay home when unwell
    • Practice good personal hygiene including regular hand washing
    • Maintain Social Distance
    • Wear PPE where appropriate
    • Follow Apple Tree’s COVID-19 Secure procedures
  • Our Team have and will receive ongoing information and training.
  • Our Team have new “no contact” protocols – including handshakes.


We ask as a Guest at Apple Tree Bed and Breakfast:

  • If you have / have symptoms of Covid-19, please do not attend.
  • If you have been in contact with anyone who has / may have Covid-19 or has been asked to self-isolate, please do not attend.
  • Please maintain Social Distance from those not in your household/’Rule of 6’ group and wear a face covering in common areas.
  • Make use of the Hand Sanitiser upon entry, and wash your hands frequently.

If, in the unfortunate case, you have any Covid-19 symptoms such as fever, cough, or loss of taste and smell, we ask that you contact us, and allow us to reschedule your stay.

It is important to note, any Guests displaying symptoms consistent with Covid-19 will be requested to seek medical attention. Should you be advised to self-isolate, we will request you check out immediately and return home.

Hand Sanitiser will be available throughout your stay, in addition to hand washing facilities in your own bedroom.

We ask that everyone respects the Social Distancing guidance, because we have respect for you and want you to remain well.

What stays the same is our wish to make your stay as enjoyable as possible.

We look forward to seeing you soon.

Hands – Face – Space – Fresh Air